If you suspect scammers are trying to access your personal information, report the incident to FNB, either via the banking app, or by phoning 08. Virgillito said FNB customers can learn about the most recent fraud scams and how to avoid falling victim through the bank’s trusted digital platform under the Security Centre tab. The prevention of fraudulent activities such as remote access, phishing, vishing, and many more, requires financial institutions and consumers to work together, The e-Wallet FNB is one of the most convenient and accessible ways to carry out transactions and transfer money in South Africa. “We monitor such scams 24/7 and have made it our responsibility to educate our customers as well as warn the public. eWallet makes sending and receiving money so simple, that is why eWallet is for. eWallet is seamless and can be used for any reason such as Birthdays, BuyingData, LeftWalletAtHome, MonthEndBlues and even SayingSorry. Giuseppe Virgillito, Head of Digital Banking said FNB’s “utmost priority is to protect customers and empower them to protect themselves”. eWallet is an instant and easy way to send money from your FNB Account to anyone even if they dont have a bank account. If the client gives the caller the OTP, the scammer would be able to access the victim’s eWallet, along with all future wallet transfers.įNB said it will never send an eWallet payment confirmation from a personal mobile number.ĪLSO READ: Here’s how to stay ahead of online scammers How to keep your FNB account safeįNB will never ask for remote access to your devices, and no FNB employee is authorised to ask customers for their OTSs, pins, passwords, card numbers or CVV numbers. The scammer will then call the client with an excuse in an attempt to obtain the OTP. This action triggers an OTP (one-time pin) notification, asking the FNB customer to confirm if they are indeed attempting to link their wallet. Scammers have been using this modus operandi for months and will select a random cellphone number and attempt to link the eWallet number to their own smartphone. Make sure that either your transaction has ended or that you select 'Cancel' before leaving the ATM. When the victim installs the remote access app, their credentials may be compromised, and the fraudsters could easily obtain their login information. Go to an FNB ATM At the ATM press the green button (Enter/ Proceed) and then 'Wallet Services' Key in your cellphone number and ATM PIN Choose the amount of money to withdraw. COVER LETTERS FOR P50 Pay with FNB EWallet to 76981238 or Orange Money on number 76981238. Victims may receive a request to download the software via a phone call or SMS these are designed to create the impression that the victim’s account has already been compromised. eWallet Pro is a safe and convenient electronic payment solution that reduces the risk of theft and fraud, as well as the costs associated with handling. Fraudsters target senior citizens by coercing them to download remote access software disguised as an FNB ‘security app’ meant to secure their accounts.
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